Hello here we have a KitchenAid KSM95ER Ultra Power 300W Stand Mixer - RED (mixer only). This unit was plugged in and seems to perform as it should. Please keep in mind it is not new as shown in the photos. It will need to be cleaned up. Have a look and see what you think.If the error is our fault we will gladly cover all costs, original and return. We sell hundreds of items and do our very best to describe items as accurately as possible. This item is in the category "Home & Garden\Kitchen, Dining & Bar\Small Kitchen Appliances\Countertop Mixers". The seller is "3turbo" and is located in this country: US. This item can be shipped to United States, New Zealand, Fiji, Papua New Guinea, Wallis and Futuna, Malaysia, Taiwan, Poland, Oman, Suriname, United Arab Emirates, Argentina, Armenia, Uzbekistan, Bhutan, Ireland, Qatar, Netherlands, Iraq, Slovakia, Slovenia, Thailand, Aruba, Sweden, Iceland, Macedonia, Belgium, Israel, Kuwait, Liechtenstein, Antigua and Barbuda, Italy, Pakistan, Panama, Singapore, Kyrgyzstan, Switzerland, Chile, China, Republic of Croatia, Cambodia, Indonesia, Portugal, Malta, Tajikistan, Vietnam, Cayman Islands, Paraguay, Cyprus, Bangladesh, Australia, Austria, Sri Lanka, Bulgaria, Czech Republic, Norway, Kiribati, Turkmenistan, Grenada, Greece, Haiti, Greenland, Yemen, Afghanistan, Montenegro, Mongolia, Nepal, Bahamas, Bahrain, United Kingdom, Bosnia and Herzegovina, Hungary, Western Samoa, France, Peru, Denmark, Guatemala, Solomon Islands, Vatican City State, Nauru, Anguilla, El Salvador, Dominican Republic, Guyana, Azerbaijan Republic, Macau, Georgia, Tonga, San Marino, Saint Kitts-Nevis, Saint Vincent and the Grenadines, Belize, Philippines, Colombia, Spain, Estonia, Bermuda, Montserrat, South Korea, Vanuatu, Ecuador, Albania, Monaco, Laos, Moldova, Saint Pierre and Miquelon, Lebanon, Bolivia, Maldives, Gibraltar, Hong Kong, Saint Lucia, Jordan, British Virgin Islands, Canada, Turks and Caicos Islands, Andorra, Romania, Costa Rica, India, Mexico, Serbia, Kazakhstan, Saudi Arabia, Japan, Lithuania, Trinidad and Tobago, Nicaragua, Finland, Luxembourg, Brazil, Turkey, Tuvalu, Germany, Latvia, Jamaica, Niue, Brunei Darussalam, Honduras.